The Road to a Successful Physical Therapy Clinic

Pay attention to these important factors as you establish your physical therapy clinic:

1. Location — Select a location that is easily accessible and has adequate space for treatment rooms, exercise areas, and office space.
2. Services — Decide on the types of physical therapy services you will offer (e.g., orthopedic, pediatric, sports rehabilitation).
3. Licenses and permits — All practicing physical therapists must be licensed in the state where they practice. This typically involves completing an accredited physical therapy program, passing the National Physical Therapy Examination (NPTE), and meeting state-specific requirements.
4. Clinic license — Some states require a specific license to operate a physical therapy clinic. Check with your state’s health department or licensing board for requirements.
5. Register your business — A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple. Form your business immediately using ZenBusiness LLC formation service or hire one of the best LLC services on the market.
6. Insurance — Get professional liability insurance and ensure your clinic is covered for property, workers’ compensation, and malpractice.
7. Legal business aspects — Register for taxes, open a business bank account, and get an EIN.
8. Staff — Recruit experienced physical therapists, administrative staff, and support personnel.
9. Equipment — Equip your clinic with necessary physical therapy equipment and ensure it meets all health and safety regulations.
10. Learn from real entrepreneurs who run a successful physical therapy practice:

In Motion with Zoe Birch: Navigating the World of Physiotherapy

You May Also Wonder:

Can a physical therapy business be profitable?

Yes, a physical therapy business can be profitable, but more importantly, it can be very rewarding. You’ll be helping people live better lives with less pain. But it’s crucial to provide quality service and treatment.

What do I need to do to become a physical therapist?

You can find information on becoming one through the American Physical Therapy Association. To practice as a physical therapist in the U.S., you must earn a doctor of physical therapy degree from an accredited program and pass a licensing exam. Programs typically take three years, and most require a bachelor’s degree.

How do I market physical therapy clinic?

Collaborate with local healthcare professionals and community organizations to build referrals. Offer educational content and resources on your website to establish credibility and attract patients seeking information.

Where do physical therapists make the most money?

Physical therapists tend to earn higher salaries in settings such as outpatient clinics, hospitals, and skilled nursing facilities. Geographic location can also influence earning potential, with areas that have a higher cost of living often offering higher salaries. 

How can I differentiate my physical therapy clinic from competitors in the market?

To differentiate your physical therapy clinic from competitors, emphasize unique aspects such as specialized treatment techniques, cutting-edge technology, or niche services. Focus on exceptional patient care, personalized treatment plans, and a warm and welcoming clinic environment.

What types of physical therapy treatments can a clinic provide?

Common types of physical therapy treatments include manual therapy, therapeutic exercises, balance and gait training, electrical stimulation, ultrasound, heat and cold therapy, and patient education on injury prevention and self-care techniques. 

Step 1: Decide if the Business Is Right for You

Pros and cons

Starting a physical therapy business has pros and cons to consider before deciding if it’s right for you. 

Physical therapy industry trends

Industry size and growth

• Industry size and past growth – The US physical therapy industry is worth $40.1 billion in 2022 after expanding 33% in the last decade.((https://www.ibisworld.com/industry-statistics/market-size/physical-therapists-united-states/)) 
• Growth forecast – The US physical therapy industry is projected to grow 4.7% in 2022.((https://www.ibisworld.com/industry-statistics/number-of-businesses/physical-therapists-united-states/)) 
• Number of businesses –  In 2022, 122,254 physical therapy businesses are operating in the US. 
• Number of people employed – In 2022, the US physical therapy industry employs 503,918 people.((https://www.ibisworld.com/industry-statistics/employment/physical-therapists-united-states/))

Trends and challenges

Trends in the physical therapy industry include:

• Telehealth options have made their way into the physical therapy business, with more and more patients seeking virtual physical therapy consultations.
• Alternative treatment options such as holistic physical therapy, which means treating the mind, body, and spirit, are seeing increased demand. This means integrating meditation and yoga into treatment plans, boosting revenue potential. 

Challenges in the physical therapy industry include:

• Advancements in physical therapy techniques and practices make continuing education necessary for physical therapists.
• Regulations in the physical therapy industry, particularly in terms of electronic medical records keeping, are constantly changing, creating the need for physical therapists to keep up in order to stay compliant. 

Demand hotspots

• Most popular states – The most popular states for physical therapists are Washington, Wyoming, and California.((https://www.zippia.com/physical-therapist-jobs/best-states/))
• Least popular states – The least popular states for physical therapists are Florida, Arkansas, and Utah.

What kind of people work in physical therapy?

• Gender – 63.7% of physical therapists are female, while 36.3% are male.((https://www.zippia.com/physical-therapist-jobs/demographics/))
• Average level of education – The average physical therapist has a bachelor’s degree.
• Average age – The average physical therapist in the US is 41.1 years old.

How much does it cost to start a physical therapy clinic?

Startup costs for a physical therapy clinic range from $12,000 to $30,000. The main cost is renting and outfitting the clinic space. If you have more limited financing, you could cut costs by starting out as a mobile and virtual physical therapist, going to your clients and providing therapy online to build a reputation. This would save you $5,000 to $10,000 in startup costs, but you would only be able to take a limited amount of equipment to your patients’ homes.

Either way, you’ll need to obtain malpractice insurance. If you’re not a physical therapist, you can find information on becoming one through the American Physical Therapy Association. 

To practice as a physical therapist in the US, you must earn a doctor of physical therapy degree from a Commission on Accreditation in Physical Therapy Education-accredited physical therapist education program and pass a state licensure exam. Programs typically take three years, and most require a bachelor’s degree. 

You’ll need a handful of items to successfully launch your physical therapy business, including: 

• Treatment tables – wooden plinths
• Treatment tables – adjustable
• Mat table
• Adjustable height exercise steps  
• Step stools
• Therapist stools on wheels 
• Variety of bolsters, wedges, supports
• Mobilization belts and devices
• Gait belt
• Various assistive devices
• Taping supplies
• Orthotics
• Splinting materials
• Goniometers
• Tape measures
• Grip dynamometer
• Manual muscle testing dynamometer
• Reflex hammer
• Neurological testing instruments
• Blood pressure cuff
• Stethoscope
• Thermometer 
• Video analysis hardware & software
• FCE testing equipment or system

Start-up Costs	Ballpark Range	Average
Setting up a business name and corporation	$150 - $200	$175
Business licenses and permits	$100 - $300	$200
Insurance including malpractice insurance	$500 - $1,000	$750
Business cards and brochures	$200 - $300	$250
Website setup	$1,000 - $3,000	$2,000
Equipment	$5,000 - $15,000	$10,000
Clinic space rental	$2,500 - $5,000	$3,750
Space preparation	$2,500 - $5,000	$3,750
Total	$11,950 - $29,800	$20,875

How much can you earn from a physical therapy business?

The average cost of a one-hour physical therapy session is $100. If you start with a small clinic working alone, your profit margin after rent and overhead should be about 50%.

In your first year or two, you might have 25 sessions per week, bringing in $130,000 in annual revenue. This would mean $65,000 in profit, assuming that 50% margin. As your business gains traction, your clinic might provide 80 sessions per week. At this stage, you’d hire staff, including other physical therapists, reducing your profit margin to around 20%. With annual revenue of $416,000, you’d make a healthy profit of nearly $84,000.

What barriers to entry are there?

There are a few barriers to entry for a physical therapy clinic. Your biggest challenges will be:

• Education and licensing
• Standing out into a competitive industry
• Getting credentialed with insurance companies

Step 2: Hone Your Idea

Now that you know what’s involved in starting a physical therapy clinic, it’s a good idea to hone your concept in preparation to enter a competitive market. 

Market research will give you the upper hand, even if you’re already positive that you have a perfect product or service. Conducting market research is important, because it can help you understand your customers better, who your competitors are, and your business landscape.

Why? Identify an opportunity

Research physical therapy clinics in your area to examine their services, price points, and customer reviews. You’re looking for a market gap to fill. For instance, maybe the local market is missing a sports medicine clinic, a clinic that also offers athletic training, or a clinic that provides electrical stimulation therapy. 

This could jumpstart your word-of-mouth marketing and attract clients right away. 

What? Determine your services

Your services will depend on what you decide to specialize in. They might include:

• Physical Therapy
• Manual Therapy and Modalities
• Pre and Post-operative Care
• Sports Rehabilitation
• Injury Screenings
• Dance Medicine Services
• Work Conditioning/Hardening
• Gait Analysis
• Balance Problem Treatments

How much should you charge for physical therapy services?

The average price of a one-hour physical therapy session is $100. After your costs of rent and overhead, you should aim for a profit margin of about 50% when you’re working by yourself. 

Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Your target market will be broad. You should spread out your marketing to include sites like TikTok, Instagram, and Facebook. You should also try to partner with private practice physicians to get referrals. You can connect with them on LinkedIn or find them on Google or Yelp and call them directly. 

Where? Choose your clinic location

Unless you start out working from home, you’ll need to rent out a space for your clinic. Look for a spot in a central and convenient area, such as a medical district or a busy commercial area.

Depending on the type of physical therapy clinic you plan to start, you may also want to consider the proximity to complementary businesses, such as chiropractors or orthopedic clinics.

By strategically choosing the right location, you can establish a profitable and successful physical therapy clinic that provides high-quality healthcare services to patients and stands out from competitors.

You can find commercial space to rent in your area on sites such as Craigslist, Crexi, and Instant Offices.

When choosing a commercial space, you may want to follow these rules of thumb:

• Central location accessible via public transport
• Ventilated and spacious, with good natural light
• Flexible lease that can be extended as your business grows
• Ready-to-use space with no major renovations or repairs needed

Step 3: Brainstorm a Physical Therapy Clinic Name

Here are some ideas for brainstorming your business name:

• Short, unique, and catchy names tend to stand out
• Names that are easy to say and spell tend to do better 
• Name should be relevant to your product or service offerings
• Ask around — family, friends, colleagues, social media — for suggestions
• Including keywords, such as “physical therapy”, boosts SEO
• Name should allow for expansion, for ex: “CoreFit Physical Therapy” over “Pediatric Physical Therapy Center”
• A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that sets your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.

Step 4: Create a Physical Therapy Clinic Business Plan

Here are the key components of a business plan:

• Executive Summary: A brief overview highlighting the main points of the physical therapy clinic business plan, summarizing its key objectives and strategies.
• Business Overview: A concise description of the physical therapy clinic, outlining its mission, vision, and the problem it aims to address in the healthcare industry.
• Product and Services: Clear details about the specific physical therapy services offered, emphasizing the clinic’s unique selling points and any additional wellness services provided.
• Market Analysis: An examination of the target market, including demographics, trends, and potential demand for physical therapy services in the clinic’s geographic area.
• Competitive Analysis: A review of competitors in the local market, analyzing their strengths and weaknesses to position the physical therapy clinic effectively.
• Sales and Marketing: Strategies for attracting and retaining clients, encompassing promotional activities, advertising, and any partnerships to enhance the clinic’s visibility.
• Management Team: Profiles of key individuals leading the physical therapy clinic, emphasizing their qualifications and expertise in healthcare and business management.
• Operations Plan: Detailed information on day-to-day clinic operations, including staff roles, facility requirements, and technological tools employed to optimize efficiency.
• Financial Plan: A comprehensive overview of the clinic’s financial projections, including startup costs, revenue forecasts, and a break-even analysis, demonstrating the business’s financial viability.
• Appendix: Supplementary materials, such as resumes of key team members, additional financial data, and any supporting documents that provide further context for the business plan.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you’re planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to physical therapy clinics. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state. 

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your physical therapy clinic will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

• Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
• General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
• Limited Liability Company (LLC) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.
• C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.
• S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC, which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization, and answer any questions you might have. 

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number, or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

It is important to consult an accountant or other professional to help you with your taxes to ensure you’re completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

• Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
• SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan.
• Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
• Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
• Crowdfunding: Websites like Kickstarter and Indiegogo offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like Fundable and WeFunder enable multiple investors to fund your business.
• Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding a physical therapy business. You might also try crowdfunding if you have an innovative concept. 

Step 8: Apply for Physical Therapy Clinic Business Licenses and Permits

Starting a physical therapy business requires obtaining a number of licenses and permits from local, state, and federal governments.

You will need to be a licensed physical therapist in your state. Check with your state for requirements. To get credentialed by insurance companies you will need:

• Malpractice insurance
• A National Provider Identifier (NPI)

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration (OSHA), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package. They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account.

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your physical therapy business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

• General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
• Business Property: Provides coverage for your equipment and supplies.
• Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
• Worker’s compensation: Provides compensation to employees injured on the job.
• Property: Covers your physical space, whether it is a cart, storefront, or office.
• Commercial auto: Protection for your company-owned vehicle.
• Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
• Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

For a physical therapy business, you’ll also need to obtain malpractice insurance. 

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks. 

You may want to use industry-specific software, such as Kareo, WebPT, or MWTherapy, to manage your scheduling, record keeping, billing, and payments. 

Accounting

• Popular web-based accounting programs for smaller businesses include Quickbooks, Freshbooks, and Xero. 
• If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial. 

Develop your website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism.

You can create your own website using services like WordPress, Wix, or Squarespace. This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

They are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. These are steps that help pages rank higher in the results of top search engines like Google. 

Marketing

Here are some powerful marketing strategies for your future business:

• Community Partnerships: Forge partnerships with local gyms, sports clubs, and wellness centers to offer exclusive discounts or collaborative events, creating a win-win situation for both parties and expanding your reach.
• Educational Workshops: Host free workshops on common health issues, injury prevention, and rehabilitation techniques in collaboration with local community centers or businesses to position your clinic as an authoritative and trusted source.
• Referral Programs: Implement a referral program that rewards existing clients, physicians, and other healthcare professionals for referring new patients to your clinic, fostering a network of advocates for your services.
• Testimonials and Case Studies: Highlight success stories and positive outcomes through testimonials and case studies, showcasing real experiences to build credibility and instill confidence in potential clients.
• Social Media Engagement: Leverage social media platforms to share educational content, success stories, and behind-the-scenes glimpses, engaging with your audience and creating a personable online presence.
• Local Event Sponsorship: Sponsor local events, sports teams, or health-related gatherings to increase brand visibility, demonstrating your commitment to community well-being.
• Loyalty Programs: Implement loyalty programs that offer discounts or additional services for returning clients, encouraging repeat business and fostering long-term relationships.
• Online Reviews Management: Encourage satisfied clients to leave positive reviews on popular review sites, actively manage your online reputation, and respond promptly to both positive and negative feedback.
• Targeted Direct Mail Campaigns: Send targeted direct mail campaigns to local neighborhoods, emphasizing the benefits of physical therapy and offering exclusive promotions to drive new client acquisition.
• Corporate Wellness Programs: Reach out to local businesses to offer on-site wellness programs, including ergonomic assessments and injury prevention workshops, fostering employee well-being and generating business leads.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that set it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your physical therapy clinic meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your physical therapy business could be: 

• Smart sports therapy to get you back in the game
• Our holistic therapy heals mind, body, and soul 
• Soothe your pain with advanced physical therapy techniques

Networking

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a physical therapy business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in physical therapy for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in physical therapy. You’ll probably generate new customers or find companies with which you could establish a partnership. 

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a physical therapy business include:

• Receptionist – patient check-ins, book appointments, customer service
• Physical Therapists – provide physical therapy services
• General Manager – staff management, accounting
• Marketing Lead – SEO strategies, social media

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed, Glassdoor, or ZipRecruiter. Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run a Physical Therapy Clinic – Start Making Money!

Physical therapy is experiencing strong growth as the population ages, which means this is a great opportunity to help people every day and make a good living at the same time. If you have yet to complete your physical therapy education, doing so will be well worth your time and money, as it will enable you to follow your passion and provide an invaluable service. 

You’ve gained the required business knowledge, now it’s time to get your successful physical therapy clinic up and running!